 |
Frequently
Asked Questions
Download
now! -
Limited Time Offer
$89.95! |
Please read the following frequently asked questions
before placing your secure online purchase. If you have
additional questions regarding RemoteSpy please feel
free to contact our support department by submitting
a ticket by clicking
here
| [Question]:
Does RemoteSpy work
with my internet connection? |
| Yes, RemoteSpy
works with all internet connections including but not limited to local area networks, cable, dsl,
adsl, and dial up connections. The upload speed
for log files may vary depending on your internet
connection. |
| [Question]:
Is my RemoteSpy account
protected? Can anyone access it? |
| RemoteSpy uses
a plethora of security measures to maintain the
safety and integrity of your personal information.
Sensitive information transmitted between you and
our website can only be accessed with your username
and password. |
| [Question]:
Can RemoteSpy be installed
from external drives or CDROMS? |
| Yes, RemoteSpy
can be installed simply by copying the monitoring
executable generated from your configuration to
any pc. Simply copy the file to a disk and run the
file on the pc you intend to monitor. The installation
is completely stealth and runs instantly. |
| [Question]:
How do I view the recorded
data in my members account? |
| Upon purchase,
each RemoteSpy user is given detailed instructions
on how to access their account. This email issues
you an order id which is used to create your personal username and password for logging in and reviewing log details. |
| [Question]:
How do I retrieve a lost password? |
| If
you have lost your password you may
retrieve
it here simply by entering your username and email address.
It will be sent to you immediately. |
| [Question]:
What operating system
is RemoteSpy compatible with? |
| RemoteSpy is
compatible with all browsers and is fully compatible
with Windows 98/2000/ME/NT/XP/Vista and Intel MAC Computers with Windows installed. We currently do not
support the monitoring of non Intel based MAC Computers, but you can create your spymodule and deliver it from a MAC to a Windows based pc for recording. |
| [Question]:
What happens when a
user clicks on the monitoring .exe? |
| RemoteSpy is
completely stealth and designed to install without
warning. Once the executable is clicked the monitoring
application will be started instantly. There are
no signs or warnings whatsoever. |
| [Question]:
How do I uninstall
RemoteSpy once I am done using it? |
| RemoteSpy can
be easily uninstalled by logging into your RemoteSpy
control panel, selecting a user and clicking uninstall.
This will completely stop the monitoring process
and uninstall RemoteSpy. |
| [Question]:
If I purchase RemoteSpy,
do I get unlimited use of the software? |
| Once you complete
your secure online purchase and access your RemoteSpy
account you are given 365 days access to this account.
You may log as many users as you want on a single computer. Additional licenses are available for just $19.95 each if you need to monitor more than one computer. You will
receive an email notice when your account is due
for renewal a week prior to it expiring. |
| [Question]:
What is the cost to renew my account for another year? |
| After a year access to RemoteSpy.com you'll be provided an option to renew your account for an additional year at a discounted rate of $29.95. Renewing provides a client with ongoing data storage and bandwidth on the log servers as well as access to free version upgrades. Renewal discount is available up to 60 days after your account expires. |
| [Question]:
Will a firewall stop
RemoteSpy software from working? |
| In most cases
a firewall will cause other products to be blocked
however, RemoteSpy uses a special feature to send
the logs to our server. A firewall in most cases
will not stop RemoteSpy from transmitting recorded
data. |
| [Question]:
How often do the logs update? |
| Logs will update in 10 minute intervals once installed. The monitored computer must be turned on and connected to the internet for updates to occur. |
| [Question]:
Where do I download my software? |
| You can configure and download your SpyModule at any time via the "Create Spymodule" area inside of your RemoteSpy.com administration area. Your customized spymodule is the file you deliver and have executed or opened on the computer you wish to monitor. |
| [Question]:
Where can I purchase additional licenses? |
| You can purchase additional licenses by clicking here. Each additional license is $19.95 and will automatically be added to your current account if your original order and extra license order contain similar billing information or email address. |
| [Question]:
What is UnderCover Stealth E-Mail service? |
| UnderCover Mail is a add-on service that provides customers with a convenient stealth, secure and untraceable web-based email account for usage with deploying your RemoteSpy SpyModule anonymously. An option to add UnderCover Mail to your order is provided on the purchase page, or you can order separately here. |
|
|
You Will Get:
- 365 Days Access
- Lifetime Support
- Lifetime Upgrade
- Best Product!
You Will Get:
- Superior Service
- Sale Price 89.95
- Instant Delivery!
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User Feedback:
| [User
Feedback] |
| RemoteSpy
has helped me find out what was really happening
on my PC! |
| [User
Feedback] |
| Your
product Remote Spy has helped us in catching a habitual
sex offender. |
| [User
Feedback] |
| I
no longer have to worry about my daughter surfing
online with RemoteSpy installed on our Pc. |
| [User
Feedback] |
| Spy
Software, LLC. you guys are great. Thanks for the
wonderful product. |
| [User
Feedback] |
| Just
wanted to say thanks. Your support team is outstanding
and met my needs. |
|
